Refund Policy

We want you to love your experience with ZenAura Beauty.

If you’re not satisfied with your order, you can request a refund or replacement within 14 days of receiving your item. To be eligible, your item must be unused and in the same condition you received it.

To start a return, contact us at talimited2025@gmail.com with your order number and reason for return.

Please note:

• We don’t accept returns on used beauty tools for hygiene reasons
• Return shipping costs are the responsibility of the buyer (unless item is damaged or incorrect)
• We are not responsible for delays caused by shipping carriers or custo